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umadniko

my surge protector fail to protect my electronic

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2 night ago where in lived in western new york i was under a severed thunderstorm/lightning warning and my surge protector that i bought back in 2009 from BEST BUY fail to protect my electronic and they got damage so now i try to put in a claim but there a problem "i lost the receipt" to show proof of purchase and that my argument is that is got slightly damage and they have a guarantee to protect my equipment so now BEST BUY will call DYNEX which is owned by BEST BUY and i going to wait for a decision

http://www.bestbuy.com/site/Dynex%26%23153%3B+-+8-Outlet+Home+Theater+Surge+Protector/9246461.p?id=1218067406583&skuId=9246461

and to back up my proof i even posted link of news about this storm and the damage it left

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No receipt no refund / repair / replace. That's how it works, deal with it.

Updated

Since they figured that i'm a good customer were moving forward..............

After he call and spoken to DYNEX they told him and BEST BUY told me they are going to move forward for a new claim but i have to call DYNEX insurance claim specialist which is another company call "CYBERDYNE" so i left a message and i wait to see what happen

Edited by umadniko

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Anything Dynex is usually shitty. Monster makes pretty good surge protectors.

Her my reason why i bought it

1. Is was on sale for $40 back 4 yrs ago

2. Is come with a guarantee that if WE fail to protect your electronic we will compensated you

3. I will never by anything from monster why............you buying a name brand......ahem $80?

4. Monster is run by an sue-happy ceo that if you bad mouth his company........watch out!

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Her my reason why i bought it

1. Is was on sale for $40 back 4 yrs ago

2. Is come with a guarantee that if WE fail to protect your electronic we will compensated you

3. I will never by anything from monster why............you buying a name brand......ahem $80?

4. Monster is run by an sue-happy ceo that if you bad mouth his company........watch out!

Hey guy/gal i'm back

I will wait and see what happen

Edited by umadniko

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Hey guy/gal i'm back

I will wait and see what happen

UPDATED............

I got a letter from cyberpower system "aka dynex power surge" regarding my claim and is was denied and they basic that the power surge was not damage or can see what the unit didn't protect my laptop and this is part that really kick me in the guts and is hurt

"you may contact your manufacture to see if they can replace the damage on your computer"

well on while i was awaiting for a decision i was on the phone with HP regarding fixing of my laptop and i ask and explain my problem with the laptop and the power surge and how it fail and will i have any coverage and they told me that

if your laptop did or didn't have any warranty we will NOT cover it so i was :cry: :cry: :cry: :cry: :cry: :

OMG my $900 laptop is USELESS :wtf: :wtf: :wtf:

but i when on the offense and appeal to both company that they must do the right thing because i was by a dynex product from best buy because if i knew a third part was involve and this happen i would NEVER bought it

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