macorules94 Posted December 17, 2009 Share Posted December 17, 2009 Everytime I turn on my laptop, and its connected to the internet, a thing pops up and says, "Windows has encountered a critical problem and will restart automatically in one minute" And when I turn off the internet & bluetooth tab on the side of the laptop, which disables an internet connection and bluetooth, the computer works fine. So it only comes up when it is connected to the internet. Windows defender randomly pops up, and says it has found a trojan, and when I click Remove, it doesn't remove it. System restore doesn't work either. My next choice, buying a new laptop and throwing this one in the bin. I'm using my old computer to write this. Damn Link to comment Share on other sites More sharing options...
Huckleberry Pie Posted December 17, 2009 Share Posted December 17, 2009 Try giving us a Hijackthis log of your system. It's either that there are faulty drivers, app conflicts, or as you stated earlier, a trojan. Link to comment Share on other sites More sharing options...
Chris Posted December 17, 2009 Share Posted December 17, 2009 The use your old computer to download AVG, or Kaspersky, Avast... something like that. Install on your laptop and run a scan and see what happens... Link to comment Share on other sites More sharing options...
macorules94 Posted December 18, 2009 Author Share Posted December 18, 2009 I have AVG on my laptop, but it doesn't scan the trojan. Windows defender pops up randomly and says I have one. Link to comment Share on other sites More sharing options...
Alvas. Posted December 18, 2009 Share Posted December 18, 2009 Then why don't you just simply remove it ? Link to comment Share on other sites More sharing options...
JustADummy Posted December 18, 2009 Share Posted December 18, 2009 Read the first post: when I click Remove, it doesn't remove it. System restore doesn't work either. My next choice, buying a new laptop and throwing this one in the bin. By the way I think the only way of fixing it is backing up all important data and reinstalling Windows. Link to comment Share on other sites More sharing options...
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