Oh, we sure would give you a free copy of San Andreas. If it weren't illegal.
EDIT: Seriously. How fucking hard is it to go to a store and buy the game again? It should only be $20 USD, you cheap bastard. And if you sent a email a year ago, that doesn't make it recent. And it isn't the complaint department. It's customer service.
If you really think we're gonna risk going to jail so you can get a free copy of a three-year old game, then you must be a retard. Hell, you might have just put the game upside down into the drive for about a year.